When I was first involved in a carrier as a Takaful Consultant,
I had a many prospects. But I had failed to close after I proposed them. It
became a dilemma for me to carry on with this carrier. After a few months working
experience as a Takaful Consultant, I found some solutions to solve the problems
regarding this carrier.
One
of the solutions that I found is we should be clear about our aims when we meet
the prospects. Our intentions are
not only to sell the product, but also to give advice, share knowledge and the benefits
of Takaful. We will be stressed if our
intention is to sell the product and it will be shown on our face that we are
desperate to gain profit from them.
Our ethics and personalities plays an important role to
close the proposals. We should be smart, good looking and be alert towards our customers’
sensitivity when we discuss with them. We ought to study our custormers’
personality and their princip. Do not backbiting of others in the discussion as
it will highlight our negative attitude. We try to have positive conversation
and do not waste their time.
Working consistantly are the most important way to solve
the problem. Hold as many appointments as possible with prospects and learn to
overcome objections. Discuss with leaders how to overcome each objections. Through
this method we can face the same objections in the future because we already
know the solution.
We should learn from counterparts who were proficient how
they handle their prospects and clients. It is vital for a Takaful Consultant
to know how to carry out this business according to the Islamic Law. In
addition, a Takaful Consultant must be able to perform a good presentation that
can satisfy the customer.
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